Shipping policy
1. Shipping Areas
We currently ship to:
- [Countries / regions to be specified]
- For delivery requests outside these areas, please contact us at: [contact email]
2. Processing Time
- Orders are processed within 1 to 3 business days (excluding weekends and public holidays).
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
3. Delivery Time
Delivery times vary depending on your location:
- Standard shipping: 3 to 7 business days
- Express shipping: 1 to 3 business days (if available)
Note: Delivery times may be slightly longer during peak periods (sales, holidays, etc.).
4. Shipping Fees
- Standard shipping: depending on your location.
- Free shipping on orders over: depending on your location.
- Express shipping.
Shipping costs are calculated and displayed at checkout.
5. Order Tracking
Once your order has been shipped, you will receive a tracking link to follow your package in real time.
6. Delivery Issues
If you experience any issues with your delivery (delay, lost, or damaged package), please contact us within 7 days after the estimated delivery date at: contact@mciane.com
7. Shipping Address
Please carefully check the shipping address provided when placing your order. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
8. Unclaimed Packages
If a package is returned to us due to being unclaimed or because of an incorrect address, reshipping fees may apply.
If you have any questions regarding our shipping policy, please feel free to contact us at: contact@mciane.com
Thank you for your trust.